Security Services

Security Service Provider: G4S

Site Manager: Alton McCain

Emergencies

In case of any type of emergency, dial 9-911 first and inform the dispatcher the nature of the emergency and all pertinent information required for an adequate response (i.e. who, what, where, etc.).

After speaking with 911, immediately notify building security at (704) 790-6540 to ensure building security can assist police, fire, or medic when they arrive at the facility in a timely manner.

Remember... seconds may count in saving a life!

Building Security

The Wake Forest University Charlotte Center (WFUCC) security system includes a fully integrated digital CCTV system throughout the building and parking garage.  Each system is controlled and monitored from the Security Console 24 hours per day, seven days per week.  The WFUCC's security system includes the following:

  • A locking and monitoring system for all stairwells and perimeter doors
  • Intercoms at all entrance points
  • Emergency call buttons and scream alarms in the parking garage
  • A state of the art fire alarm and elevator control systems

Security personnel are available to respond to emergencies at any time of the day or night.  Security officers are in full G4S uniforms, which are clearly identifiable.  The officers make frequent patrols of the entire premises (the interior and exterior of the building and the parking decks) all hours of the day and night.

The Security Control Center is located on the lobby level of the building as you walk in the front doors for the building located at the intersection of 5th and College Streets and is available 24 hours a day.  Security may be reached at (704)790-6540.

Lost and Found

Lost and Found Items are retained at the Security Control Center to ensure accessibility and to reclaim lost property.  All property is kept for a minimum of thirty days unless claimed.  In order to claim property, you must be able to correctly describe the property and present photo identification before any property will be released.

After Hours Services/Policies

After 5:00pm access to the building is permitted through the front entrance, card access at the loading dock or the parking garage entrances.  Sign-in is required with the security officer in the lobby of the building.

Management
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