Parking Service Provider: Preferred Parking
Site Manager: Steve Tyndall

Office Number: (704) 412-2932

Emergencies

In case of any type of emergency, dial 9-911 (or 911 if outside the building) first and inform the dispatcher the nature of the emergency and all pertinent information required for an adequate response (i.e. who, what, where, etc.).

After speaking with 911, immediately notify building security at (704) 790-6540 to ensure building security can assist police, fire or medic when they arrive at the facility in a timely manner.

Services

The Wake Forest University Charlotte Center Parking Deck is managed by Preferred Parking office is located on the 2nd level of WFUCC and can be reached from the parking deck or inside the building.  The office is open Monday through Friday, 8:00am - 5:00pm.

While we strive to provide quality service please keep in mind the following points of importance:

• All payments are due by the 5th of each month.  Late payments will result in the deactivation of your parking card.
• At least thirty days written notice is required to cancel your parking agreement.
• In order for us to hold a space for maternity leave, a thirty day notice is required.  Your account with be suspended during the leave.
• The access card may not be sublet, transferred, sold, etc.  Doing so may result in termination of the parking agreement.  The card is for your use only.
• You can only park one vehicle in the garage at one time.  Additional vehicles must pay the daily rate.
• Letting someone else out on your card will result in a passback and your card will not work when you try to leave.
• All monthly parkers are required to bring their card every time they park in the garage.  If you do not bring your card, you must have the ticket validated by the parking office or pay the daily rate.
• The cashier will not honor tickets without validation from the parking office.
• Monthly parkers will only be issued one card.  If you own more than one vehicle, you are responsible for the transfer of the access card from vehicle to vehicle.  All vehicles must be registered with the parking office.
• All vehicles must park within the lines of the parking space.  Vehicles parked over the lines will receive a parking violation.
• Vehicles cannot park in a "no parking zone" or drive lane at any time.
• Do not park in a reserved parking space.  You may be subject to towing.
• Compact spaces are for compact vehicles only.
• Please obey all signage.
• The speed limit inside the deck is 5mph.  This is for your safety.
• Vehicles with three or more violations will be towed at the owner's expense.

Parking Deck Information

WFUCC Parking Deck

• It has 801 spaces.
• The clearance is 6'10".
• Entrances for the deck are on 5th street and 6th street.
• Prepay your parking fee before you exit in the 1st floor elevator lobbies - cash/coin/credit.
• Validated parking pass may now exit either 5th or 6th Street via new automated parking equipment.  Cash-in-lane must still exit on 5th Street.